Another complaint about Dassel's Petroleum

This one was posted today at http://www.yelp.com/biz/dassels-petroleum-hollister:

John F.
San Jose, CA
7/17/2009

stay far away from dassel's petroleum

The only time you should even consider using these guys is if they were the last propane supplier on the planet, and even then I'm not so sure.

High priced. Service is practically non-existent, and what service they do provide is spotty.

They're rude to customers, even abusive at times... putting customers off on refills, unwilling to work with customers with financial problems. Refuses to test/repair equipment, etc.

Check out some of the other sites on the internet about them. I'm not the only one.

Dassel's Petroleum Complaint

This one was posted on Dasselssucks.com as a comment. I'm reposting it here so it's more visible. The original post can be found here.

cheshire572 says:
June 23, 2009 at 4:42 pm (Edit)

I too have had problems with Dassel. They come every three weeks in the winter & charge over 300.00 at a time. They don’t tell show how much was in the tank, it starts at 0 everytime. I find that decieving. I called to work it out but got no where. Later the owner said I could make payments. They still try to come every three weeks but I catch them & stop them. Last time I needed it they put me off for 4 days, so we had none. The guy on the phone told me, “well it’s not our fault your late” Like I did it on purpose. Now I paid over half of it last month & they are harrassing me. I would switch but I didn’t have the tank installed, my landlord did. I find them to be very unprofessional and heartless, I owe less than 170 bucks & they are harrassing me. I’ve NEVER used propane this fast. I used to have it last 3 to 5 months, now apparently 3 weeks in the winter & 3 months in the summer. If I ever need propane again, it will NOT be with Dassel

And ANOTHER unhappy Dassel's Petroleum ex-customer

Found this one at

http://local.yahoo.com/info-21559075-dassel-s-petroleum-incorporated-hollister?tab=reviews#reviews

User Rating: 1 out of 5 stars

by swbsteele74@...

11/04/2008

Unfortunately, they don't like to set up convenient payment plans. They will hassle you to pay in full immediately when the bill is due. Since they only fill up once every 6 months, you will be surprised by a very large bill, in my case, more than 500 dollars, due all at once. Their customer service is lacking.

Another Unsatisfied Dassel's Petroleum Customer

I found this at

http://www.merchantcircle.com/business/Dassels.Petroleum.Inc.831-636-5100/review/read?cid=202757

I called in reference to my bill and I was told to cancel my service if I did not like the service.They did not even offer to make it right.Three times I have run out of gas even though I am on a keep filled program. Since that time I have been dealing with coast gas and they have been great and The per gallon price is thirty cents lower. 12\07 Just my thoughts here.Jo

April 12, 2008 by Jo Freddy in San Juan Bautista, CA